Responsibility without control A team is told they are responsible for reliability, but they lack authority over key decisionssuch as infrastructure changes, deployment pipelines, or observability tooling. They get paged at 3 AM for an issue but cant fix the root cause.
Shared responsibility model for reliability The shared responsibility model for reliability is composed of three levels: Core platform reliability. The Azure platform provides a base level of reliability for all customers and all services through the underlying infrastructure, services, and processes.

As we can see from the illustration, Responsibility Getting Reinvented Reliability has many fascinating aspects to explore.
